Career Spotlight: Community Service Director

O*NET states that community service directors perform the following tasks:

  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Recruit, interview, and hire or sign up volunteers and staff.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Plan and administer budgets for programs, equipment and support services.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Research and analyze member or community needs to determine program directions and goals.

Community service directors are knowledgeable in principles of business and management, human resources, psychology, sociology, and anthropology.

Community service directors possess active listening, speaking, and critical thinking skills. They cooperate with co-workers in a friendly, non-competitive environment. Community service directors need to be sensitive to others’ needs and feelings, and should have a desire to help people. The job also requires a willingness to lead, take charge, and offer opinions and direction.   

Helpful website:

11 thoughts on “Career Spotlight: Community Service Director”

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  2. Thank you for sharing valuable insights into the role of community service directors and the tasks they perform. O*NET provides a comprehensive overview of their responsibilities, highlighting the importance of effective program evaluation, direct service provision, staff and volunteer management, and establishing relationships with other organizations in the community.

    The diverse skill set required for community service directors, encompassing business and management principles, human resources, psychology, sociology, and anthropology, underscores the multidisciplinary nature of this profession. Active listening, speaking, and critical thinking skills are crucial, along with the ability to collaborate and create a friendly and non-competitive work environment.

    I appreciate the emphasis on sensitivity to others’ needs and feelings, as well as the desire to help people. Leadership qualities, such as taking charge, offering opinions, and providing direction, are essential in effectively managing community service programs.

    The website you shared, appears to be a helpful resource for those interested in pursuing a career as a community service director. It likely offers guidance on the necessary steps and qualifications for entering this field.

    In relation to this topic, I would like to ask: What initially sparked your interest in community service and the role of community service directors? Are there any specific community issues or causes that resonate with you and that you would like to contribute to in your future career?

    Thank you again for sharing this informative post about community service directors. It sheds light on the importance of their work in serving communities and provides valuable information for aspiring professionals in this field.

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