Just One Call: Connections that Count

By Bernadette Cooper

Be willing to help and care for each other because of Christ. By doing this, you honor Christ. Ephesians 5:21

Per the Baylor University website, the Baylor Parents Network serves to link Baylor parents with the Baylor Community. Baylor parents are an integral part of the Baylor family, so we strive to improve your Baylor experience by serving as an information and communication link between parents and the university and helping you get involved with Baylor.

Yes, they do all of the above…and so much more.

Two weeks into her freshman year, my daughter hurt herself in her dorm room. While she didn’t think anything of her injury that evening, it became apparent by the following day that she wasn’t alright. She reached out to me very nonchalantly, asking for her insurance information. I reminded her that I’d left the cards with her upon my departure back home. A few minutes after she texted me about the insurance coverage, I thought, wait one moment…why does she need this? I called her and learned that she was in the medical center with an injury from hitting her head on her wooden desk. I asked that she keep me in the loop and got off the phone.

I reached out to a fellow Baylor parent, another momma bear, and simply requested that she pray for my bear cub as she waited in the medical center and that the injury wasn’t too severe. She responded back right away that she would indeed pray. One telephone call. One text message. Connections that really count: communication link between the parents and the university. Baylor Parents Network in action. Little did I know that the one call to the head of my local North Carolina Baylor Parents Network chapter would result in such galvanized action. Next thing I knew, I received a call from Gail Offringa, Director of BPN. She was calling to check on Savannah and whether or not she’d received a diagnosis (she had – a mild concussion).

Gail and I kept in touch for the remainder of the day. I’d not met Gail prior to that phone call. I recall being at a parents-only event during Welcome Week in August as she spoke to the general crowd of freshman parents. At that time, I remember vividly, she was nine days new to her position at Baylor. To say she’s jumped in with both feet would be an understatement. She was caring, helpful and professional. She not only kept in touch with me and the medical center, she also checked on Savannah and brought soup and a sandwich from Savannah’s favorite restaurant. How Savannah’s peers and the school came together to assist her brings tears to my eyes as I write this nearly three months later. Being 1,100 miles away didn’t feel so helpless as other momma bears stepped in and went above and beyond the call of duty.

Community. It’s more than a word at Baylor. They care about each of their students. The staff I’ve encountered are willing to help and care for each other and the student body population, to honor Christ.

I had the pleasure of meeting Gail during my next visit to campus on Family Weekend in mid-September. I gave her a hug of thanks for taking care of my girl. Gail is warm, genuine and is handling things with a professional ease that belies her short time at Baylor.

In the several months that I’ve been actively involved in the NC chapter of the Baylor Parents Network, I have formed quite the bond with other parents. When any of us heads to Baylor to visit our child, we also reach out to the children within our network. Offers to drive them to the store, take them to dinner for an off-campus meal, fellowship and just offer an ear to listen to their concerns and issues are common place.

On my most recent Baylor visit a few days prior to Thanksgiving break, I received a text from a Baylor parent living in Connecticut. I’d met her once during student drop-off in August. We both have freshman daughters. She was on her way to campus and reached out to me to ask if my child needed anything during the weekend she was in town.  I immediately called to let her know that we were both in town at the same time, to our mutual delight. We attended the last home football game of the 2016-2017 school year catching up and enjoying our time in Waco.

Connections that count–my daughter knows that she has adults praying for her, cheering for her and always available to help her even when her own mom is miles away.

My advice to new parents? Reach out to the Baylor Parents Network. Get to know them. Become involved. You’ll be glad you did.

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